We ship all ELIDE FIRE® products directly from our headquarters in Thailand! When you place your order, it’s coming straight from the home of innovation in fire safety.

Exclusive Offer for New Customers!

Enjoy 10% off your first order of ELIDE FIRE® products—no code needed! The discount is applied automatically at checkout for all new customers.

Offer Details:

• Discount: 10% off your first purchase
• Automatic: No need to enter a code
• Eligibility: New customers only
• Note: Cannot be combined with other discounts

Start your fire safety journey with ELIDE FIRE® today!

You can find all the details about our shipping policy right here: Shipping Policy.

Choosing the right ELIDE FIRE® Ball is simple! Here's how to make the best choice for your needs:

1. Calculate the Volume of Your Enclosure
   Use this formula to calculate the volume of the area you want to protect:
   Volume = Length × Width × Height
   For example, if your enclosure is 2m long, 1m wide, and 1.5m high:
   Volume = 2 × 1 × 1.5 = 3 cubic meters.
2. Select the Right Model
3. Coverage by Model Size
4. When to Use Multiple Units

By following these steps, you can ensure your space is fully protected with the right ELIDE FIRE® Ball configuration. If you have any questions, feel free to reach out to us—we’re here to help!

Authentic ELIDE FIRE® products are manufactured exclusively in Thailand and feature unique identifiers such as QR codes, holographic labels, or serial numbers. Always buy from authorized sellers listed on our official website at www.elidefire.com.

Yes. All ELIDE FIRE® products are exclusively manufactured in Thailand. Any product claiming to be ELIDE FIRE® but made elsewhere is counterfeit.

No. ELIDE FIRE® does not manufacture products under any other brand or label. If you see similar products under a different brand name, they are counterfeit.

At ELIDE FIRE®, we bring over 20 years of innovation and expertise to fire safety, delivering solutions that stand out from the competition. Here’s why ELIDE FIRE® is the ultimate choice:

• Quality and Durability: Built with premium materials to withstand harsh environments and deliver long-lasting performance.
• Reliable Activation: Activates automatically within seconds for rapid fire suppression.
• Innovative Design: Engineered for maximum efficiency and ease of use in various settings.
• Eco-Friendly: Non-toxic and environmentally safe, protecting lives without harming the planet.
• Certified Excellence: ELIDE FIRE® products are manufactured to the highest standards, including compliance with Thailand Industrial Standard No. 3413-2565. Along with global certifications, ensuring trusted and proven safety.

The ELIDE FIRE® Ball is an automatic fire suppression device and is not designed to replace traditional fire extinguishers. It activates on its own upon flame contact, providing immediate suppression without manual operation. Traditional fire extinguishers are still essential for hands-on firefighting in specific scenarios, while the ELIDE FIRE® Ball is ideal for protecting high-risk areas automatically and complementing your fire safety plan.

Yes, the ELIDE FIRE® Ball is designed to withstand temperatures of up to 85°C (185°F). However, prolonged exposure to high heat may degrade its lifespan and functionality. For environments with extreme temperatures, we recommend consulting the ELIDE FIRE® team for tailored advice and installation recommendations.

The ELIDE FIRE® Ball is engineered to activate only when it comes into direct contact with flames. Exposure to high heat alone (within its safe temperature range) will not cause it to activate.

Yes, the ELIDE FIRE® Ball uses a non-toxic extinguishing agent that is safe for humans, pets, and the environment. However, it should be kept out of reach of children to avoid accidental handling.

No, the ELIDE FIRE® Ball is a single-use device. After activation, it must be replaced to ensure continued fire protection.

ELIDE FIRE® products are highly versatile and benefit industries such as:

• Residential and commercial buildings
• Automotive and transport (engine compartments)
• Industrial facilities (machinery and electrical panels)
• Energy sectors (wind turbines and power plants)
• Public safety organizations

Certified products like ELIDE FIRE® comply with rigorous safety and performance standards, ensuring they work effectively during emergencies. Non-certified or counterfeit products may fail, putting lives and property at risk.

Calculate the volume of your space using the formula:
Volume = Length × Width × Height.
Each 1.4 kg ELIDE FIRE® Ball covers up to 2.5 cubic meters, and the 0.4 kg model covers up to 0.7 cubic meters. For taller enclosures (over 1 meter) or areas where risk points are over 50 cm apart, multiple devices should be installed for full coverage.

No. The ELIDE FIRE® Ball is designed specifically for incipient (early-stage) fires, typically within 1–5 minutes of ignition. It provides rapid suppression during the critical initial phase before a fire spreads or intensifies.

Once a fire progresses beyond the early stage—when flames are widespread or the heat level exceeds 400°C—the ELIDE FIRE® Ball may slow flame propagation but cannot fully extinguish the fire. In such cases, it’s essential to evacuate immediately and call professional firefighters.

This guideline follows the same standard as portable fire extinguishers and aerosol-type fire suppression devices, which are all intended for initial response only, not for sustained firefighting operations.

The ELIDE FIRE® Ball is best used as a supplementary automatic protection device, complementing traditional fire extinguishers and sprinkler systems to provide immediate first-line defense during the early moments of a fire.

Yes, we stand by the quality and reliability of ELIDE FIRE® products. All products purchased from authorized dealers or directly from our official website come with a limited warranty covering manufacturing defects, including defects in design, materials, or craftsmanship.

If you notice a defect, please report it to us within 7 days of receipt as outlined in our Refund Policy. Please note that the warranty does not cover damage resulting from impacts, misuse, unauthorized modifications, or improper installation that does not comply with the provided user manual.

At ELIDE FIRE®, we strive for the highest quality standards, but if your item arrives damaged, here’s how you can request a replacement:

1. Contact Customer Support: Email us at contact@elidefire.com with your order details.
2. Provide Evidence: Attach clear photos of the damaged product to help us verify the issue.
3. Submit Your Request: Once reviewed, our team will guide you through the replacement process.

Important Notes:

• Damages caused by improper use, testing outside of professional environments, or alterations to the product are not covered under our policies.
• Testing and use of ELIDE FIRE® products must comply with the provided user manual to ensure warranty validity.

We’ll handle your request promptly and ensure you receive a functional replacement.

For more details, refer to our full Terms of Service and Refund Policy on our website:

• Terms of Service
• Refund Policy

ELIDE FIRE® is the trademark of our company and a trusted brand name in automatic fire suppression technology. We specialize in the design and manufacture of innovative fire suppression devices, with our flagship product being the ELIDE FIRE® Ball—also referred to as the automatic fire extinguishing ball or fire fighting ball which is an automatic fire suppression device.

ELIDE FIRE® represents our commitment to providing innovative, reliable, and environmentally friendly fire protection solutions worldwide.

The ELIDE FIRE® Ball is a revolutionary self-activating fire suppression device that provides rapid and reliable fire protection. Engineered for simplicity and effectiveness, it activates automatically upon contact with flames, dispersing a safe, non-toxic fire-extinguishing agent to suppress fires quickly and efficiently.

Designed for easy installation and maintenance-free operation, the ELIDE FIRE® Ball is suitable for use in homes, offices, vehicles, and industrial settings. Its unique design ensures 24/7 readiness, offering peace of mind and enhanced safety to our customers.

• Sealed and Stable Until Activation: The ELIDE FIRE® ball remains completely inert until it comes into direct contact with flames, ensuring safety and stability during normal use.
• Automatic Activation Upon Contact with Flames: When exposed to fire, the ball activates automatically without the need for manual intervention.
• Rapid Discharge: Upon activation, the ball bursts open and releases a fine, non-toxic extinguishing agent rapidly over the flames.
• Effective Fire Suppression: The extinguishing agent disrupts the chemical reaction of combustion, effectively stopping the fire in its tracks.
• No Harmful Byproducts: The extinguishing agent is eco-friendly, non-toxic, and leaves no harmful residues, making cleanup safe and easy.
• No Super-Pressurization Required: Unlike other systems, ELIDE FIRE® does not depend on pressurized containers or complicated mechanisms, ensuring reliability and user-friendliness.
• Portable and Easy to Install: The ball can be easily placed in high-risk areas, mounted for 24/7 readiness, or even thrown directly into a fire for immediate suppression.

Multipurpose Use:

• Throw or Roll into a Fire: As a additional portable fire suppression device, the ball can be thrown or rolled directly into the flames to suppress and knock down the fire effectively.
• Automatic Activation: If placed in high-risk areas, it activates automatically when flames come into contact with it, providing 24/7 protection.
• Effective Fire Suppression:
  Slows down or completely suppresses fires quickly and efficiently, minimizing damage and potential risks.

Precautions for Use

• Supplementary Device Only:
  The ELIDE FIRE® Ball is intended as a supplementary portable fire suppression device and should not replace traditional fire extinguishers.
• Use for Incipient Fires Only:
  The device is most effective for incipient fires (fires in their early stages). It is not suitable for fires that have been burning for more than 4 minutes or are beyond early containment.
• In Case of Larger Fires:
  For fires that have spread or burned for more than 4 minutes, immediately evacuate the area and call the fire department.

In emergencies, the ELIDE FIRE® Ball can be used to knock down or slow the spread of the fire while awaiting professional help.

Cleaning up after the activation of the ELIDE FIRE® Ball is quick and straightforward, thanks to its non-toxic and eco-friendly extinguishing agent. Here’s how to do it:

• Vacuum or Sweep: Use a vacuum cleaner or broom to collect the fine extinguishing powder left behind.
• Wipe Down Surfaces: For any remaining residue, simply use a damp cloth or mop to wipe down surfaces.
• Dispose of Waste Safely: Dispose of the collected residue in your regular waste bin, as it is non-toxic and environmentally safe.

Yes, the ELIDE FIRE® Ball is safe to be near during activation. The dry chemical powder inside the ball is non-toxic and safe for humans, animals, and the environment. The sound produced during activation is approximately 120 decibels, which is not harmful to hearing, and the mild explosion and lightweight fragments pose no danger to users.

However, it is advised to maintain a distance of at least 2 meters from the ball whenever possible during activation for added safety and comfort. This precaution ensures an optimal balance between effective fire suppression and user safety.

The coverage area depends on the specific model:

• TECHIDEAS: Covers up to 2.5 cubic meters, with a spread radius of around 2 meters upon activation.
• LOVINGCARE: Covers up to 0.7 cubic meters, with a spread radius of around 1 meter upon activation.

The ELIDE FIRE® Ball is highly durable and has been drop-tested up to 2.5 meters. If dropped from a height within this range, it will remain intact and unaffected.

If dropped from a height greater than 2.5 meters, the ball may break and spill its contents, but it will not activate or explode, ensuring safety.

The ELIDE FIRE® Ball is designed to activate only upon direct contact with flames, ensuring safe and stable operation under normal conditions.

However, if the ball is intentionally exposed to a heat source, such as a lighter or another object exceeding 200°C, and the heat comes into direct contact with the surface, the ball may activate.

No, the ELIDE FIRE® Ball does not contain compressed air, gas, or any pressurized components. Its contents are not under any form of pressure, making it completely safe to handle and store. This design ensures reliability and eliminates the risks associated with pressurized systems.

The ELIDE FIRE® Ball is versatile and can extinguish a variety of fire types:

• Class A: Fires involving solid combustibles (e.g., wood, paper, fabric).
• Class B: Fires involving flammable liquids and Gases (e.g., gasoline, oil).
• Class C: Fires involving electrical equipment.

Use Cases

• Active Use (Thrown or Rolled):
  The ball is effective for:
• Fixed Installation:
  When installed in high-risk areas, it provides reliable protection against Class A, B, and C fires.

Precaution for Active Use

• Avoid Using in Spill Flammable Liquid Fires:
  The ELIDE FIRE® Ball should not be thrown into a fire involving spilled flammable liquids, as this could spread the liquid further, potentially increasing the fire rather than extinguishing it.

The lifespan of the ELIDE FIRE® Ball depends on the temperature of its installation environment:

• Normal Conditions: In environments with temperatures ranging between 0°C and 60°C, the ELIDE FIRE® Ball is designed to last for up to 5 years.
• High-Temperature Conditions: If the ball is installed in areas with consistently high temperatures, such as an engine compartment that operates at 85°C (the maximum temperature the ball can withstand without deformation), the lifespan will be reduced to approximately 2 years. This is because prolonged exposure to such high temperatures accelerates material wear and reduces its effectiveness over time.

For accurate recommendations on placement and usage in such conditions, please contact an authorized dealer or ELIDE FIRE® support team at support@elidefire.com

Rest assured, your ELIDE FIRE® Ball is covered by a 5-year warranty when used in normal conditions, with temperatures ranging between 0°C and 60°C. For installations in high-temperature environments (e.g., up to 85°C), the warranty reflects the reduced lifespan, covering up to 2 years to account for the higher stress on the materials.

For expired or damaged ELIDE FIRE® Balls, please contact your local distributor for proper disposal instructions. You may also send the ball directly to your local distributor or dealer for safe handling and disposal.

This ensures environmentally responsible disposal and compliance with local regulations. If you need further assistance, feel free to reach out to us at contact@elidefire.com.

To ensure the ELIDE FIRE® Ball remains effective, follow these simple inspection steps:

• Check the Ball's Integrity:
  Inspect the outer packaging or wrapping for signs of tampering, melting, or deformation.
  If the protective casing foam is intact with no leaks, cracks, or bumps, the ball is still usable.
• Look for Leakage:
  If you notice extinguishing agent leakage, the ball must be replaced immediately.
• Inspect the Heat Activation Cord:
  Examine the heat activation cord. If it is broken or missing, the ball needs to be replaced.
• Check for Melting or Deformation:
  If the ball has melted or is significantly deformed, it should be replaced.

If you’re still unsure about the ball’s condition, feel free to send photos and detailed information to contact@elidefire.com for further assistance. Our team will guide you on the next steps!

After the ELIDE FIRE® Ball reaches its expiry date, it should be disposed of safely. Please contact an authorized distributor or send it to an authorized dealer for proper disposal. They will ensure the device is handled and discarded in an environmentally responsible manner.

Avoid attempting to dismantle or dispose of the device on your own to ensure safety and compliance with disposal guidelines.

The ELIDE FIRE® Ball is manufactured in strict compliance with national product standards and international ISO codes and regulations. The currently available sizes that meet these standards are:

• 6 inches (1.4 kg)
• 4 inches (0.4 kg)

These sizes are designed to cater to different fire safety needs while ensuring compliance with all relevant safety standards and regulations.

ELIDE FIRE® is proudly certified by numerous prestigious standards organizations, ensuring compliance with national and international safety regulations. Our certifications include BSI (British Standards Institution), TISI (Thai Industrial Standards Institute), CE (Conformité Européenne), SASO (Saudi Standards, Metrology and Quality Organization), PSB (Productivity Standards Board, Singapore), TÜV SÜD (Technical Inspection Association, Germany), SIRIM (Standards and Industrial Research Institute of Malaysia), CESMEC (Chile’s Testing and Certification Agency), Bureau Veritas, INTI (Argentina's National Institute of Industrial Technology), GOST R (Russian Standards), PZH (Polish National Institute of Hygiene), and ISO (International Organization for Standardization). Additionally, we are continuously working to obtain further approvals from other international standards bodies to reinforce our commitment to safety, quality, and reliability across the globe.

Its versatility allows it to be used in a wide range of applications, from residential and industrial settings to enclosed spaces. Follow these steps to ensure proper installation:

Step 1: Prepare the Installation Site

• Select a location above high-risk areas such as electrical components, machinery, flammable material storage, or gas cylinders.
• Ensure the installation height and placement comply with the recommended distances for optimal fire suppression.

Step 2: Drill Holes for the Mounting Bracket

• Use an electric drill to create holes at the selected location. Ensure the arrow on the fire extinguisher ball points upward during installation.

Step 3: Install the ELIDE FIRE® Ball

• Secure the provided mounting bracket using screws.
• Place the ELIDE FIRE® Ball in the bracket, ensuring it is positioned correctly and securely.

Coverage and Placement for Various Spaces

• 6" Ball (1.4 kg): Covers up to 2.5 m³, suitable for larger enclosures like industrial equipment, electrical cabinets, and storage areas.
• 4" Ball (0.4 kg): Covers up to 0.7 m³, ideal for smaller spaces like residential switchboards and compact machinery.

For larger areas, install multiple units to ensure complete coverage and optimal fire suppression.

No, the ELIDE FIRE® Ball is not a replacement for traditional fire sprinklers. Sprinkler systems are mandated by law under the Fire Code and are designed to provide widespread fire suppression across large areas.

The ELIDE FIRE® Ball is intended for localized fire protection and serves as a supplementary fire suppression device. Its compact size and rapid activation make it ideal for targeting fires at their source in specific high-risk areas, such as electrical panels, machinery, or storage areas with flammable materials.

While sprinklers activate only after the fire has reached a sufficient size (typically at 68°C or higher), potentially causing significant water damage, the ELIDE FIRE® Ball activates quickly upon direct flame contact. This allows for faster suppression, minimizing fire spread and property damage.

The ELIDE FIRE® Ball and sprinklers are complementary systems—sprinklers provide broad-area coverage, while the ELIDE FIRE® Ball addresses specific, localized threats. Both play critical roles in a comprehensive fire safety plan.

The ELIDE FIRE® Ball extinguishing agent is mildly acidic and can be corrosive to electronic components, especially in the presence of moisture. To mitigate potential corrosion, it's crucial to promptly and thoroughly clean any residue after activation. This can be effectively done by dusting, brushing, or vacuuming the affected areas. Additionally, many electronic circuit boards are coated with a contaminant-retardant polymer, providing a protective barrier against such agents.

No, the extinguishing agent used in the ELIDE FIRE® Ball is non-conductive and will not cause short circuits in electronic equipment. This non-conductive property makes it suitable for use on fires involving energized electrical equipment, as it effectively suppresses the fire without compromising electrical safety.

No, the ELIDE FIRE® Ball is not designed for outdoor installation or storage where it may be exposed to direct sunlight, rain, or other environmental elements. For optimal performance and longevity, it should be installed indoors or in enclosed spaces that provide adequate protection from moisture and harsh weather conditions. Exposure to water or prolonged sunlight can compromise the integrity and functionality of the ball.

No, the currently available commercial models of the ELIDE FIRE® Ball are not designed for use in forest fires. The ball is intended for localized and enclosed space applications as specified in the user manual.

For proper installation, usage, and guidance on fire suppression needs, please contact an authorized dealer or ELIDE FIRE® support team to ensure the product is used appropriately and effectively. Always follow the user manual for safe and intended use.

Yes, the fire extinguishing ball technology was originally invented by ELIDE FIRE® and is protected by patents in over 120 countries. Genuine ELIDE FIRE® products are exclusively manufactured and shipped from Thailand, ensuring quality and authenticity.

To purchase authentic ELIDE FIRE® products, contact us directly for a quote or through our authorized distributors and distribution partners.

Additionally, always verify the product's authenticity by scanning the QR code provided on the product packaging using our official system. This ensures you are receiving a genuine ELIDE FIRE®

The ELIDE FIRE® Ball is not designed for use in electric vehicles (EVs) but is effective for small lithium battery applications, such as those found in small electrical equipment. It can also be installed inside battery storage areas or engine compartments where lithium batteries are present, offering an additional layer of fire suppression for these specific use cases.

The current ELIDE FIRE® Ball models are not recommended for drone applications. However, we are actively collaborating with teams worldwide to explore and develop suitable solutions for integrating the ELIDE FIRE® Ball with drones. For more information or inquiries, please contact us at contact@elidefire.com.

Yes, the ELIDE FIRE® Ball can be installed in small boats or yachts as a fixed fire suppression device. It is ideal for local applications, such as inside engine compartments, near electrical appliances, or above electrical panels, where potential fire risks are present.

Yes, the ELIDE FIRE® Ball can be installed inside the engine compartment of standard vehicles (not EVs) to provide fire suppression in case of emergencies. It is particularly effective for addressing potential fire risks commonly found in vehicle engine compartments, including:

• Fuel leaks: Accidental leaks from fuel lines or connections.
• Overheating components: Excessive heat from engine parts or malfunctioning cooling systems.
• Electrical short circuits: Wiring faults or damaged connections leading to sparks.
• Oil leaks: Spillage or seepage from engine oil reservoirs or seals.
• Turbocharger overheating: Excessive heat buildup in vehicles equipped with turbochargers.
• Battery fires: Fires originating from conventional lead-acid vehicle batteries.

The ELIDE FIRE® Ball offers an additional layer of fire protection, activating automatically when a fire is detected in the engine compartment, ensuring rapid response to prevent further damage.

Counterfeit products often fail to meet safety standards, may not activate during a fire, and could cause harm. Only authentic ELIDE FIRE® products are rigorously tested, certified, and backed by our warranty.

Look for our official branding, including the ELIDE FIRE® logo, trademark symbol (®), and consistent packaging. Suspicious products may have unusual designs, spelling errors, or missing certification labels.

Report counterfeit products to us at contact@elidefire.com. Include photos, seller information, and location details. We will investigate and take appropriate action.

We use advanced security features like QR codes, holographic labels, and serial numbers on our products. Customers can verify authenticity through our official website.

We file trademark infringement claims and pursue penalties against counterfeit sellers. We also work with customs to intercept fake products at borders.

Contact us immediately at contact@elidefire.com with details of your purchase, including the seller's information and photos of the product.